XS General Terms and Conditions / XS通用条款与条件

•  ETA is an expected date of arrival, not the official arrival date. 
• Swap Container(s) vessel reloadings, extra vessel stops, delays due to late departures or typhoons, and more can seriously disrupt the schedule. This also applies to sharing LCL shipments. Delays of 1-2 or 3-4 weeks are normal.   
• XS is not responsible for delays caused by political issues, wars, weather conditions, accidents, or fire in containers, ship/airplane / Train / Truck, or local Import/Export, late VAT/Duty payments, or local inspections.  Also not due to incorrect or late information from shippers, agents, traffic jams/accidents, and ( last minute) other sailing routers,  wrong customs documents or permits. 
• Make sure to take this into account when you plan urgent deliveries to your customers.
• XS has the right to block (not release) containers in the event of late payments; any delays caused by this are at your own risk.
• Due to the high summer temperature, above 32c  (Lower Take-off max weight), the airliner may unload ULC plates again 5 min before departure, which will go with the next flight as a high priority.  We  XS, does not have any influence in this matte.
• Some Ground handling Companies are very clumsy with the collection of airplane pallets, especially when it rains or snows!  Protect the goods from rain/snow, cover them with a large plastic cover bag, and seal them with foil beforehand. Pallet Max high 150 cm
• Fully sealed pallets with side/corner protectors and plastic wrapping (Minimal  4) are essential to prevent damage and maintain the integrity of the shipments.  Using higher-quality 5-ply cartons would be ideal to ensure better protection during transit.  Fill up the cartons 100% and not 80 %. Boxes collapse if the filling level is too low.  Taped properly in both lengthwise and widthwise directions of the cartons/collis,  poorly taped/open cartons/collis are not covered by the insurance company.
• Damage due to ad and low-quality cartons is at your own risk!     
• Express parcels will be charged via Payweight format: (example: Carton 74×44×35/5000=22.8 kg Volume weight  / Gross weight = 18,00 Kg).
• Air shipments will be charged via Payweight format:  (example: 1 cbm = 167 Volume weight  / Gross weight = 310,00 Kg, Shipments will be weighed and measured at the Air Cargo Terminal and not negotiated. The result will be used for invoicing/AWB/insurance, and you will be invoiced for the highest weight.
• Shipments are not automatically insured. If you want insurance, you must request it in advance. Once the shipment is loaded, it is no longer possible to add insurance. 
• Damage by not insuring shipments is at the owner's risk
• Damage by overloading? Only damage notes on freight letters / cmr are official. Claims without any freight letters or CMR will not be accepted 
• In the event of a fire breaking out on a vessel, container, train, plane, or truck,  XS reserves the right to abandon the shipment and comply with the instructions of our transport insurer or our shipper.  Please be aware that if the sender/client has not obtained insurance for their goods, they will not be entitled to any compensation. XS will always try to facilitate the transportation of goods to the final destination, provided they are in good condition.
•  This is a service, not an obligation!  For your info, this will take a very long time due to paperwork, etc.
• If previous documents are replaced with a new one, the most recently drafted documents will take precedence. Old or previous documents have no validity and don't have to be shown as evidence. If damaged shipments can be sent out. it will be under CFR. We are not responsible for local customs, local transport, and additional costs at the arrival port or destination!
• Emergency Risk Surcharge (ERS) This fee, 28 USD, covers additional costs faced by the sea carrier when moving cargo in dangerous regions, including those that are threatened by hazards, violence, or piracy. It's  a worldwide fee and will be charged.
• ETA（预计到达时间）系预计抵达日期，非官方到港日期。
• 因船舶换箱、船舶二次装载、额外靠港、因延迟开航或台风等导致的延误，以及拼箱（LCL）货物共享运输等情况，均可能严重影响运输时效。上述情形同样适用于拼箱货物运输。运输延误1-2周或3-4周属正常现象。
• XS对以下原因导致的延误不承担责任：
  政治事件、战争、天气状况、事故、集装箱/船舶/飞机/火车/卡车火灾；
  本地进出口手续延误、增值税/关税逾期缴纳、本地检查；
  托运人/代理信息错误或延迟提供、交通拥堵/事故、临时变更航线；
  海关单据/许可证错误。
•  请贵司在规划客户紧急交付时充分考虑上述风险。
• 若发生逾期付款，XS有权扣留（不释放）集装箱；由此导致的任何延误由贵司自行承担风险。
•  因夏季气温高于32℃（起飞最大载重限制），航空公司可能在起飞前5分钟再次卸下超限货物托盘（ULC plates），该货物将作为高优先级搭载后续航班。对此，XS不承担任何责任。
•  部分地面操作公司在雨雪天气收集飞机托盘时操作粗放！请务必采取以下防护措施：
  用大型塑料防尘袋覆盖货物并提前用铝箔密封，防止雨雪侵入；
  托盘高度不得超过150厘米；
  货物托盘须全封闭并配备侧/角保护装置及塑料缠绕膜（至少4层），以确保货物运输安全并保持货物完整性；
  推荐使用5层瓦楞纸箱（优质材质）以增强运输防护；
  纸箱须100%填满（而非80%），填充不足可能导致箱体坍塌；
  纸箱/货柜须在长、宽方向均妥善封箱，封箱不牢或未封箱的货物不在保险公司承保范围内。
• 因包装不当（如低质纸箱）导致的货损由贵司自行承担风险！
• 运费计费规则：
  ​​• 快递包裹​​：采用体积重量计费方式（示例：纸箱尺寸74×44×35cm/5000立方厘米=22.8公斤体积重量；毛重18.00公斤，则按体积重量计费）。
  • 空运货物​​：采用体积重量计费方式（示例：1立方米=167公斤体积重量；毛重310.00公斤，货物将在空运货站称重及测量，不可协商。最终以称重/测体积结果作为计费依据（取较高值），用于开具发票、航空运单及保险。
•  货物运输不自动投保。如需投保，须提前申请。货物装船/装机后，不可追加保险。未投保货物因货损产生的损失由货主自行承担。
•  仅当货损在运单（Freight Letter）/国际公路运输合同公约单据（CMR）中注明时，方为有效索赔依据。无运单/CMR的货损索赔将不予受理。
•  若船舶、集装箱、火车、飞机或卡车发生火灾，XS保留放弃该票货物并遵循运输保险公司或发货人指令的权利。请注意：若发货人/客户未为货物投保，将无权获得任何赔偿。XS将始终尽力协助将状态良好的货物运抵最终目的地（此为服务项，非强制义务）。需特别说明：因文件处理等流程耗时较长，相关操作可能需较长时间。
•  若旧文件被新文件替换，以最新签署的文件为准。旧文件或过往文件无效，无需作为证据提供。若受损货物仍可发出，将按CFR条款执行。XS对目的港本地海关、本地运输及目的港额外费用不承担责任。
•  紧急风险附加费（ERS）本费用为28美元，用于覆盖海运承运人在危险区域（含受威胁、暴力或海盗活动区域）运输货物产生的额外成本。此为全球统一收取费用，将按规定收取。